Contact
Contact
Retirement Benefits Specialists are employees of the Maryland State Retirement Agency committed to helping you understand your retirement benefits. These highly-trained professionals are waiting to assist you via telephone, one-on-one counseling, correspondence and seminar. Our specialists can explain how to file for benefits, your retirement options, types of retirement and survivor benefits.
Ways to Contact Us
Secure Message
The quickest and most secure method of communicating with a Retirement Benefit Specialist is by sending a secure message through the mySRPS portal. Log into your mySRPS account to access this feature.
Not yet a mySRPS user? Click here for instruction on how to register.
Phone
Our main telephone line also functions as an interactive phone system. Use it to look up your basic account information any time, day or night. During normal business hours, if you prefer, stay on the line to speak with a Retirement Benefits Specialist.
| Member Services | |
|---|---|
| Toll Free | 1-800-492-5909 |
| Local | 410-625-5555 |
| TDD/TTY | Use Maryland Relay |
Member Services and General Information
In-person or Remote Counseling
Schedule Pre-Retirement Counseling Appointment
Address
Maryland State Retirement Agency
120 East Baltimore Street
Baltimore, MD 21202
Directions, maps, and parking information…
For division-specific communication, see our phone directory.
Website Problems
Report broken pages, technical or accessibility issues, or feedback about the website to our Webmaster.
Public Records Requests
Maryland’s Public Information Act (“PIA”) gives the public the right to access government records without unnecessary cost and delay.
The PIA applies to all three branches of Maryland state government as well as local government entities. The PIA is found in the General Provisions Article (“GP”), §§ 4-101 through 4-601, Annotated Code of Maryland.
It is similar to the federal Freedom of Information Act which applies to federal executive branch agencies and independent federal regulatory agencies.
Interactive Phone System
Call Us
Live Assistance
We are available by phone from 8:30 a.m. until 4:30 p.m. For live questions and assistance, use our main lines. For department-specific communication, see our phone directory.
Interactive Phone System
If you have a touch-tone phone, you can use the interactive features of our phone system to access your account information, schedule an appointment, or hear current news on your pension plan.
Directions and Parking
Directions to the Agency
We’re on the 14th floor of the Truist Building at 120 East Baltimore Street (the corner of Baltimore and Calvert Streets).
When you enter the lobby, please sign in at the attendant’s desk and you’ll be directed to our offices. If you’d like to speak with a retirement benefits specialist, our 14th floor receptionist will assist you.