Ways to Contact Us


  Member Services
Toll Free 1-800-492-5909
Local 410-625-5555
TDD/TTY Use Maryland Relay

For division-specific communication, see our phone directory.

Secure Message or Email

If you have a personal account question, contact us using the secure message feature through mySRPS

For general information, email us

One on One Counseling

Due to COVID-19, we are currently offering one hour phone appointments. Do not come to the Baltimore Office for a face-to-face meeting. We will call you at the established time of your phone appointment. 

Schedule an appointment online


  • Member Services: 410-468-1707
  • Disability Applicants: 410-468-1659


Maryland State Retirement Agency
120 East Baltimore Street
Baltimore, MD 21202

Directions, maps, and parking information…

mySRPS Questions

Report problems with the mySRPS (pension plan participant secure web site) to the mySRPS Registration Hotline phone number (above), or via email to our mySRPS support team

Website Questions

Report broken pages, technical or accessibility issues, or feedback about the website to our Webmaster.


Public Records Requests

Maryland’s Public Information Act (“PIA”) gives the public the right to access government records without unnecessary cost and delay.

The PIA applies to all three branches of Maryland state government as well as local government entities. The PIA is found in the General Provisions Article (“GP”), §§ 4-101 through 4-601, Annotated Code of Maryland.

It is similar to the federal Freedom of Information Act which applies to federal executive branch agencies and independent federal regulatory agencies.


Interactive Phone System
Call Us

Live Assistance

We are available by phone from 8:30 a.m. until 4:30 p.m. For live questions and assistance, use our main lines. For department-specific communication, see our phone directory.

Interactive Phone System

If you have a touch-tone phone, you can use the interactive features of our phone system to access your account information, schedule an appointment, or hear current news on your pension plan.


Directions and Parking

Directions to the Agency

We’re on the 14th floor of the Sun Trust building at 120 East Baltimore Street, which is at the corner of Baltimore and Calvert.

When you enter the lobby, please sign in at the attendant’s desk and you’ll be directed to our offices. If you’d like to speak with a specialist, our 14th floor receptionist will assist you.