How do I Request an Award Letter?


To request an award letter of their benefit, retirees must contact the Retirement Agency by phone or by written request with their signature.

To request an award letter by phone, dial 410-625-5555 or toll-free 1-800- 492-5909. After selecting 1 for retiree, a pre-recorded message will play with the latest news from the Maryland State Retirement Agency. You then may select 0 to request an award letter from a retirement specialist.

The Retirement Agency can only send an award letter to the address on file.

Retirees can change their address either by completing a Contact Information Change Request (Form 77) or by sending a written request with their signature.  Addresses may not be updated via phone.