MPAS+ Project

Overview

MPAS+ Project

MPAS+ Vision

SRA has an important strategic goal: to modernize how it administers pensions for Maryland State workers. MPAS+ is the project that will help us achieve that goal.

Today, SRA uses a system called MPAS, which stands for the Maryland Pension Administration System. As part of the MPAS+ project, we’ll get an improved version of MPAS. We’ll also redesign and streamline our business processes. 

The improved version of MPAS will include these major new features:

  • New Self-Service Website for Participants. 
  • Improved Self-Service Website for Employers
  • Customer Relationship Management system
  • Member Document Storage

MPAS+ Project Goals

SRA also has several business goals. These involve people, technology, and business processes. We want to make improvements in these 4 key areas:

  1. Customer Self-Service
  2. SRA Customer Service
  3. Efficiency
  4. Data Quality
Post

Survey Response

As a follow up to our kick-off webinar, we sent a short survey to employers about their current human resources and payroll systems.  Please find a summary of the survey responses.

Webform 1334